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Employee engagement: the key to success

Updated: Oct 29, 2021

Did you know that the most successful companies in the world have employees who are happy with their job and are not intimidated?

It has long been demonstrated that an employee is more productive and efficient when he or she feels comfortable in his or her work environment than when she or he feels threatened or intimidated. That is what employee engagement is all about.

Whether you have a large company, a start-up or a small team, employee engagement is the key to success.

What is employee engagement?

Employee commitment is a set of factors that comes from them, but is achieved with aspects that the company provides. In other words, they are all the elements or things that make us feel passionate about what we do and that, consequently, makes us love our job.

This engagement is much more than arriving early or wanting to do the day's work, it is about carrying out the position with passion doing the best effort.

Of course, employee engagement depends, in part, on themselves; that they know how to identify their ambitions and objectives. However, an employee who has these qualities will be wasted if he is not in a work environment that fosters his enthusiasm.

Benefits of having engaged employees

As we said, employee engagement is the key to success. Why? Because an engaged employee is an employee who will perform their tasks in the most efficient way possible, and isn't this what we are all looking for?

In addition to having efficient employees, commitment also brings with it other benefits for your company, such as:

Increase your results

An efficient employee, committed to his position and the company (and, of course, well paid), is part of the equation so that the target results are met effectively and in the required time.

Now let's take this formula and multiply by 10 or 20 or how many employees do you have, what would you achieve? How much would your sales or leads or subscribers increase?

Many bosses, managers, CEOs or supervisors have the old belief that employee comfort is not reflected in profit; but that idea is wrong

Engaged employees are part of the formula to increase the results you seek.

Loyalty and trust increase

Employee commitment not only applies to see results in the company, but also provides collaborators who feel part of a team and defend it. This is loyalty.

On the other hand, trust is key in the boss-employee relationship. Nothing worse than feeling that your opinion is not heard or that you can lose your job if you express it; this is also part of an employee feeling welcome and, consequently, engaged.

Loyalty and trust are essential to achieve the next point.

Decrease staff turnover

When you have loyalty and trust, in addition to comfort and good remuneration, you will go from having employees attentive to new job offers, to having employees who stay in a place where they feel valued.

While it is always good to receive new talent, staff turnover only indicates that there's something wrong with the work environment and, therefore, with the company. To make your employees feel loyal to the company and comfortable, focus on getting engaged employees.

How to achieve committed employees?

Now that we know the results of having committed employees, let's learn how to get them.

Provide a pleasant workspace

The workspace is essential in comfort, it can even be the difference that a task is completed in 3 days and not in a week. The office, in addition to being a productive place, must also be a safe, meeting and optimized place to share ideas.

Today, a “comfortable workspace” has also changed its description, as remote working has come into play. Ideally, if their position allows it, the employee decides if they want to perform their functions remotely or in person, so that they feel as comfortable and appreciated as possible.

After the lockdown caused by Covid-19, many companies found that they are more productive remotely, not to mention the expenses that decrease in this way.

Surely you are interested in: benefits of e-learning in the work environment.

Promote a culture of healthy living

A toxic environment in a company can, unfortunately, occur very easily. Despite the fact that normally labor exploitation tends to occur from the superior to the subordinates, there are situations where the worker demands too much of themselves.

This self-demand can develop due to various factors (bad previous experiences, anxiety problems, etc.), but the job of a good leader is to promote a good relationship between personal life and work, setting healthy limits.

The goal of every good leader is to prevent their employees from developing burnout syndrome.

Provide feedback

Finally, we must remember that seeking to make the employee feel comfortable and welcome doesn't mean not correcting them; but this must be done intelligently, by providing feedback. The best way to let employees know the aspects where they can improve is to do it personally, without pressure, and showing interest in their development.

For this, keep in mind:

  • Good feedback is done in private, in a one-on-one meeting with the employee.

  • Humiliating or pointing out personal aspects of the employee (disability, race, sexual orientation, etc.) is not part of good feedback and is illegal in many countries.

  • Point out the aspects to improve without accusing or threatening.

  • Ask the employee if there is anything you or the team can do to improve their performance. Sometimes an unproductive employee is the result of external agents.

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